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Update to v2.3.3512, mp4 still won't play in silverlight....
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mlai
#1 Posted : Sunday, 25 October 2009 12:53:57 AM(UTC)
Rank: Member

Joined: 26/09/2007(UTC)
Posts: 17
I have just updated from v2.2 to v2.3.3512. I put some mp4 in my album. Silverlight launches as a windows within the page and I can see it loading the mp4 file. But after it loads to 99%, it just stopped and the play button is greyed out.

I had no trouble playing WMV files on the album. Is there something I am missing?

Appreciate any thoughts, insight and help.

Many thanks.
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Roger Martin
#2 Posted : Sunday, 25 October 2009 1:52:54 PM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
Open galleryserverpro.config and make sure the silverlightFileTypes is configured like this:

Code:
silverlightFileTypes=".mp3,.wma,.wmv,.asf,.asx,.mp4,.m4a"


There is an issue where the upgrade wizard imports the settings from your 2.2 version of gsp.config, and that version does not have .mp4 listed in the silverlightFileTypes settings.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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mlai
#3 Posted : Sunday, 25 October 2009 6:54:19 PM(UTC)
Rank: Member

Joined: 26/09/2007(UTC)
Posts: 17
Roger Martin wrote:
Open galleryserverpro.config and make sure the silverlightFileTypes is configured like this:

Code:
silverlightFileTypes=".mp3,.wma,.wmv,.asf,.asx,.mp4,.m4a"


There is an issue where the upgrade wizard imports the settings from your 2.2 version of gsp.config, and that version does not have .mp4 listed in the silverlightFileTypes settings.


Thanks for the quick response. I amended the silverlightFiltTypes to include .mp4 and .m4a as you suggested but mp4 videos (H.264) still won't play on the albums......
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Roger Martin
#4 Posted : Sunday, 25 October 2009 11:39:48 PM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
Hmm. Seems like the next step is to see if they play on the demo site. Hopefully you can find one that is less than 5 MB.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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mlai
#5 Posted : Monday, 26 October 2009 3:34:58 AM(UTC)
Rank: Member

Joined: 26/09/2007(UTC)
Posts: 17
Roger Martin wrote:
Hmm. Seems like the next step is to see if they play on the demo site. Hopefully you can find one that is less than 5 MB.


I can play the ones on the demo site just fine.....
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Roger Martin
#6 Posted : Monday, 26 October 2009 9:54:17 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
Yes, but can you upload *yours* to the demo site?
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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mlai
#7 Posted : Monday, 26 October 2009 2:02:47 PM(UTC)
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Joined: 26/09/2007(UTC)
Posts: 17
Roger Martin wrote:
Yes, but can you upload *yours* to the demo site?


Unfortunately, the mp4 files are big in size (>100MB.....)
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Roger Martin
#8 Posted : Monday, 26 October 2009 2:30:35 PM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
Well, the only thing I can think of is to verify they are really H.264 encoded. I have seen some files with the .mp4 extension that are not.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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mlai
#9 Posted : Tuesday, 27 October 2009 12:36:29 PM(UTC)
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Joined: 26/09/2007(UTC)
Posts: 17
No go. I re-encoded a MP4 playable on iPod but still won't play in silverlight on my albums......
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Roger Martin
#10 Posted : Tuesday, 27 October 2009 1:40:26 PM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
Are you able to post a video file somewhere I can download? I will take a look at it and see if I can get it working on my system.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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mlai
#11 Posted : Wednesday, 28 October 2009 11:18:13 AM(UTC)
Rank: Member

Joined: 26/09/2007(UTC)
Posts: 17
Roger Martin wrote:
Are you able to post a video file somewhere I can download? I will take a look at it and see if I can get it working on my system.


I have a 27MB MP4. Posted on my skydrive:
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