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Deluxe
#1 Posted : Thursday, 2 February 2012 6:58:05 AM(UTC)
Rank: Newbie

Joined: 2/02/2012(UTC)
Posts: 2
Have newly installed GSP, but the 'Synchronise' feature and 'Add Files' don't work. No error messages; when Synchronise is pressed, the page just refreshes and nothing is updated from the mediaobjects folder, and when you use Add File, everything appears to work, but the file isn't there when the process is complete. I can create folders and everything else appears to be working.

Apologies for my ignorance, but I am new. Am I missing something?

Thanks in advance.
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Roger Martin
#2 Posted : Thursday, 2 February 2012 8:33:39 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
Check three things:

1. Make sure the "Include child directories" option is checked on the sync page.
2. Verify the media path is right. It is on the Media Objects - General page in the site admin area.
3. Verify you have all desired file types enabled on the Media Object Types page. By default only .jpg and .jpeg files will be imported.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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Deluxe
#3 Posted : Thursday, 2 February 2012 8:45:09 AM(UTC)
Rank: Newbie

Joined: 2/02/2012(UTC)
Posts: 2
Thanks. Checked those. The sync isn't picking up folders. I haven't even got as far as populating them. I have tried GSP using Microsoft Web Matrix and it worked fine - a loading bar on each sync, but now I've installed GSP on a web server, that box doesn't appear at all.
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jambalaya
#4 Posted : Thursday, 2 February 2012 9:29:38 AM(UTC)
Rank: Newbie

Joined: 15/01/2012(UTC)
Posts: 3
Deluxe;8335 wrote:
I have tried GSP using Microsoft Web Matrix and it worked fine - a loading bar on each sync, but now I've installed GSP on a web server, that box doesn't appear at all.


I had the same problem and it boiled down to ASP.net not being registered to IIS (presumably happens if ASP.net is installed with Web Matrix and then IIS is installed afterwards).

The solution from this post worked for me -

http://forum.galleryserverpro.c...jects-isn-t-working.aspx

Navigate to the folder c:\windows\microsoft.net\framework\v4.0.30319
and execute: "aspnet_regiis -i" in administrator mode.

After restarting the IIS service synchronise/add files worked (the metadata info box button worked after that too).
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