Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Loading In IE 9
abrentnall
#1 Posted : Tuesday, 1 November 2011 5:13:07 AM(UTC)
abrentnall

Rank: Member

Joined: 18/09/2011(UTC)
Posts: 15
Location: Columbia, SC

When I go to add to an album in IE 9 all I see is the three dots and a loading message. In other browsers it works without any issues. I thought it maybe a caching issues so I rebooted the server. That didn't help. I am attaching a screen shot. Any ideas?

Adam
abrentnall attached the following image(s):
abrentnall attached the following image(s): loading.png
Roger Martin
#2 Posted : Tuesday, 1 November 2011 7:09:35 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI

I did find a small issue where the image next to Advanced Options was broken, but I can't reproduce your main issue. Can you try the demo site:

http://dnndemo.galleryse...k_addobjects&aid=60

Log in with demo / demodemo.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
abrentnall
#3 Posted : Wednesday, 2 November 2011 9:23:59 PM(UTC)
abrentnall

Rank: Member

Joined: 18/09/2011(UTC)
Posts: 15
Location: Columbia, SC

I just wanted provide you with more information.

I tried the demo site and it worked flawlessly. I went back to my systems and worked through the issue and here is what I found.

If I change the order of the runtimes in addobjects.ascx it loads in all browsers. Here is the order I changed them to:

runtimes:'html5,flash,silverlight,browserplus,html4',

I am wondering if it is having trouble finding the silverlight file. The production site is on IIS 6 and my test site for this is on IIS 7. It works in test but not in production. I wonder if the version of IIS handle silverlight files differently.

-Adam

P.S. I love the product, and will be posting a review on snowcovered.com shortly.
Roger Martin
#4 Posted : Thursday, 3 November 2011 9:46:29 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI

Glad you found a workaround. The Silverlight files are sent in a XAP file, so perhaps IIS has to be configured to serve that MIME type. You could use something like IE developer toolbar to see if the XAP file isn't getting sent to the browser.

In my experience the Flash runtime for Plupload isn't quite as nice as the Silverlight one (for example, the file selection dialog is inferior), so you might want to try to get Silverlight working.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
abrentnall
#5 Posted : Thursday, 3 November 2011 10:26:30 PM(UTC)
abrentnall

Rank: Member

Joined: 18/09/2011(UTC)
Posts: 15
Location: Columbia, SC

Roger you were right. I had to register the mime type in IIS 6 for xap files. I used this article here:

http://www.dolittle.com/...me-type-in-iis-6-0.aspx

Thank you!

-Adam
Terry Webb
#6 Posted : Saturday, 3 December 2011 6:20:29 AM(UTC)
Rank: Member

Joined: 24/11/2011(UTC)
Posts: 7
Location: Brisbane, Australia

Just to add to the issue

I experienced the same problem as described in this post and found by changing the runtime as explained by abretnall was the solution to my problems. I have IIS 6 as well. I didn't have to add the xap file in mime type.

Thanks abretnall for posting the information.

Roger Martin
#7 Posted : Saturday, 3 December 2011 10:05:34 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI

Be aware that by changing the order to 'html5,flash,silverlight,browserplus,html4', the uploader will still use the XAP Silverlight version if the browser is not HTML5 compatible or does not have Flash. So if you do not enable the .xap MIME type, you should remove silverlight from the list, since it won't work anyway. The uploader will fall back to the next type (Browser Plus and finally HTML4). All browsers support HTML4, so you are guaranteed the uploader will work for everyone.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
Terry Webb
#8 Posted : Saturday, 3 December 2011 5:31:35 PM(UTC)
Rank: Member

Joined: 24/11/2011(UTC)
Posts: 7
Location: Brisbane, Australia

I should say I am not using the DotNetNuke Module, but I have added it and appreciate your comments

Thanks Roger
Rss Feed  Atom Feed
Users browsing this topic
Guest
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.