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jofeuerstein
#1 Posted : Friday, 7 October 2011 1:01:39 AM(UTC)
Rank: Member

Joined: 7/10/2011(UTC)
Posts: 4
Location: Germany
Hi,

on a fresh dnn6 installation I have difficulties installing GSP.

Error: "A dependent component is not installed - "

Dotnet 4 is installed
SQL Server CE x64 DEU is installed

Does anyone here have the same issue or a clue how to fix this?

j.
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Roger Martin
#2 Posted : Friday, 7 October 2011 7:01:52 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
Haven't seen that before. That's not a lot of info to go on. Do you seen any clues in DNN's event log?
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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jofeuerstein
#3 Posted : Friday, 7 October 2011 7:31:21 AM(UTC)
Rank: Member

Joined: 7/10/2011(UTC)
Posts: 4
Location: Germany
Hi,

sorry for the lack of Detail. I know that's poor ...

The Event Viewer doesn't show anything. When I install other modules it shows lots of details! so It appears the installations stops before it's a significant event.

Everything I have is the following:
Upload Results

If you have reached this page it is because the installer needs to gather some more information, before proceeding.

StartJob Reading Installation Manifest file

Info Reading Package Manifest - Module - TechInfoSystems.GalleryServerPro

Failure A dependent component is not installed -
----------------------

Any idea where I could go looking?

j.
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Roger Martin
#4 Posted : Friday, 7 October 2011 7:39:56 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
Verify you are meeting the minimum requirements: DNN 5 or higher; .NET 4.0, running in full trust.

If it's not one of those (and I don't think it will be), the only thing I can think of is to start with a fresh DNN install against a new database and try GSP on that. If it works (and it should), then start comparing the two installations to see what is different.

That's a fair amount of work, and I hate suggesting it, but I can't think of anything better...
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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jofeuerstein
#5 Posted : Friday, 7 October 2011 7:41:21 AM(UTC)
Rank: Member

Joined: 7/10/2011(UTC)
Posts: 4
Location: Germany
The DNN Dashboard shows under "Database-Server" the following:

Database Version:The version of SQL Server 10.0.4000.0 Service Pack:Installed Service Pack(s) SP2 Product Edition:The Edition of SQL Server installed Express Edition (64-bit) Software Platform:The full description of the SQL Server Software Platform installed. Microsoft SQL Server 2008 (SP2) - 10.0.4000.0 (X64) Sep 16 2010 19:43:16 Copyright (c) 1988-2008 Microsoft Corporation Express Edition (64-bit) on Windows NT 6.1 (Build 7601: Service Pack 1)

Is that OK?

For the Web Server, the DNN Dashboard shows:

OS Version:The version of Windows on the server. Microsoft Windows NT 6.1.7601 Service Pack 1 Web Server Version:The version of Internet Information Server (IIS) Microsoft-IIS/7.5 .NET Framework Version:The version of .NET 2.0.50727.5446 ASP.NET Identity:The Windows user account under which the application is running. This is the account which needs to be granted folder permissions on the server. IIS APPPOOL\dnn6 Host Name:The name of the Host Computer homeserver Physical Path:The physical location of the site root on the server. C:\inetpub\wwwroot\dnn6\dotnetnuke6 Site Url:The principal url for this site. kastrup.homedns.org/dotnetnuke6 Relative Path:The relative location of the application in relation to the root of the site. /dotnetnuke6 Server Time:The current date and time for the web server. 10/7/2011 3:33:55 PM

I have highlighted the .Net part. Does that mean it's not using .Net4 ?

Sorry I'm just poking around here.

I've tested GSP standalone before an I really like it. It would be nice if I coul integragte it into the DNN site .

j.
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Roger Martin
#6 Posted : Friday, 7 October 2011 8:07:53 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
You found it: Your site is running under .NET 2.0, and GSP requires .NET 4.0.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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jofeuerstein
#7 Posted : Friday, 7 October 2011 8:25:20 AM(UTC)
Rank: Member

Joined: 7/10/2011(UTC)
Posts: 4
Location: Germany
Thank you, that worked.

After changing the Application pool of DNN6 in the IIS Management console from .Net 2.0 to .Net 4.0 the GSP Installation did work.

j.

PS: I really don't know why Dotnetnuke6 installed itself on .Net 2.0 ... even though I have .Net 4.0 on the system. Tse ...
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