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vettefreak19
#1 Posted : Wednesday, 20 July 2011 8:38:14 PM(UTC)
Rank: Newbie

Joined: 20/07/2011(UTC)
Posts: 3
Recently setup up the Gallery Server Pro on my website, but when i try to login it doesn't do anything. no errors, no action. When i look at the source code, I cant even find the login javascript. What am i missing?
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Roger Martin
#2 Posted : Wednesday, 20 July 2011 9:10:34 PM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
This is typically caused by one of two things:

1. IIS 7 is running in Classic Mode, not Integrated Mode.
2. The web.config is missing the handler and/or module registrations. Compare yours to a stock one in a fresh download of GSP.

If this doesn't help, use a tool like Firebug to see if there are any javascript or network errors (like requests that return 404).
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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vettefreak19
#3 Posted : Wednesday, 20 July 2011 9:18:14 PM(UTC)
Rank: Newbie

Joined: 20/07/2011(UTC)
Posts: 3
Finally found a javascript error. it is saying SCRIPT5009: 'dgLogin' is undefined . i believe this is in the toggleLogin jscript of the login user control. I have been out of webdev for a while, so please forgive my ignorance.
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Roger Martin
#4 Posted : Thursday, 21 July 2011 6:30:32 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
This error is caused by one of the two things I mentioned. Did you check those?
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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vettefreak19
#5 Posted : Thursday, 21 July 2011 7:17:09 AM(UTC)
Rank: Newbie

Joined: 20/07/2011(UTC)
Posts: 3
According to my host, IIS is version 7.5 and running in integrated mode with my site having a dedicated app pool.
Downloaded a fresh copy and web.config and problem persists.

working with firebug now to see what i can find.
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Roger Martin
#6 Posted : Thursday, 21 July 2011 7:58:13 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
I am unaware of any causes of this issue other than the ones I've described, but I am open to the possibility. Tell you what: For $100 I'll get your site working. If the cause is something else, I'll refund the fee.

You might also search this forum for 'dgLogin', as this error comes up frequently.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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