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help with error please
MichaelCaditz
#1 Posted : Tuesday, 14 September 2010 9:18:21 AM(UTC)
Rank: Member

Joined: 14/09/2010(UTC)
Posts: 22
Location: Santa Fe NN

GSP Version 2.3.3750; integrated with existing ASP.net 4.0 WAP; SQL Server 2008 database:

Invalid state of GalleryServerRole instance: The AllAlbumIds property has a count of zero but the RootAlbumIds has a count greater than zero. The count of AllAlbumIds must be equal to or greater than the count of RootAlbumIds. This situation can happen if the RootAlbumIds property is modified and not persisted to the data store. Calling the Save() method will automatically cause the AllAlbumIds property to be reloaded from the data store.

Not clear how I fix this!
Roger Martin
#2 Posted : Tuesday, 14 September 2010 9:24:25 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI

First thing to try is to restart the application to clear all the caches. Let me know if it persists.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
MichaelCaditz
#3 Posted : Tuesday, 14 September 2010 9:47:25 AM(UTC)
Rank: Member

Joined: 14/09/2010(UTC)
Posts: 22
Location: Santa Fe NN

Thank you. I restarted website and application pool. Will let you know if error recurrs.
jeff
#4 Posted : Saturday, 25 June 2011 4:56:50 PM(UTC)
Rank: Member

Joined: 20/06/2011(UTC)
Posts: 9
Location: United Kingdom

Hi, just had the same happen:

Invalid state of GalleryServerRole instance: The AllAlbumIds property has a count of zero but the RootAlbumIds has a count greater than zero. The count of AllAlbumIds must be equal to or greater than the count of RootAlbumIds. This situation can happen if the RootAlbumIds property is modified and not persisted to the data store. Calling the Save() method will automatically cause the AllAlbumIds property to be reloaded from the data store.

'stack trace' available, will post if needed, its quite a long one.

Restarted GSP and all ok...also when this happened a member had registered, an album was created but they ended up with admin rights. I have two other albums created by users but without admin rights as this role is not allocated to user albums under my current settings. Not sure this is related to the error in this post.

GSP 2.5 with current patch hosted via arvixe.

Thanks, Jeff.
Roger Martin
#5 Posted : Saturday, 25 June 2011 8:42:53 PM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI

Would love to see the stack trace, so please post.

And I would really, really love it if you can reliably reproduce the bug. It sounds like a problem I need to fix, but it might be tough if I can't repro it.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
jeff
#7 Posted : Sunday, 26 June 2011 3:44:41 AM(UTC)
Rank: Member

Joined: 20/06/2011(UTC)
Posts: 9
Location: United Kingdom

Roger will post any future stack trace logs, sorry for the delay.
I created another user account, an album was created this time without admin rights but they had access to my 'start here' album, it should be when a user is logged in they only have access to there own album, will check through my settings again to see if I have checked a box in error. Thanks again, Jeff

Error: GalleryServerPro.ErrorHandler.CustomExceptions.BusinessException

show details 10:57 PM (11 hours ago)
This error report was generated by Gallery Server Pro.

Error: Invalid state of GalleryServerRole instance: The AllAlbumIds property has a count of zero but the RootAlbumIds has a count greater than zero. The count of AllAlbumIds must be equal to or greater than the count of RootAlbumIds. This situation can happen if the RootAlbumIds property is modified and not persisted to the data store. Calling the Save() method will automatically cause the AllAlbumIds property to be reloaded from the data store.

Error Summary

Url

http://rpicz.com/default..._manageroles&aid=17

Timestamp

25/06/2011 14:57:14

Exception Type

GalleryServerPro.ErrorHandler.CustomExceptions.BusinessException

Message

Invalid state of GalleryServerRole instance: The AllAlbumIds property has a count of zero but the RootAlbumIds has a count greater than zero. The count of AllAlbumIds must be equal to or greater than the count of RootAlbumIds. This situation can happen if the RootAlbumIds property is modified and not persisted to the data store. Calling the Save() method will automatically cause the AllAlbumIds property to be reloaded from the data store.

Source

GalleryServerPro.Business

Target Site

GalleryServerPro.Business.Interfaces.IIntegerCollection get_AllAlbumIds()

Stack Trace

at GalleryServerPro.Business.GalleryServerRole.get_AllAlbumIds()
at GalleryServerPro.Business.GalleryServerRole.Copy()
at GalleryServerPro.Web.Pages.Admin.manageroles.UpdateExistingRole(String roleName)
at GalleryServerPro.Web.Pages.Admin.manageroles.SaveRole(String roleName)
at GalleryServerPro.Web.Pages.Admin.manageroles.btnSave_Click(Object sender, EventArgs e)

App Error ID

136

Gallery ID

0

HTTP User Agent

Mozilla/5.0 (Windows NT 5.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.100 Safari/534.30

Form Variables

sm

sm|g$ctl00$ctl05$btnSave

g$ctl00$ctl04$chkViewObject

on

g$ctl00$ctl04$chkViewHiResImage

on

g$ctl00$ctl04$chkAddAlbum

on

g$ctl00$ctl04$chkAddMediaObject

on

g$ctl00$ctl04$chkEditAlbum

on

g$ctl00$ctl04$chkEditMediaObject

on

g$ctl00$ctl04$chkDeleteChildAlbum

on

g$ctl00$ctl04$chkDeleteMediaObject

on

g$ctl00$ctl04$chkSynchronize

on

checker_p_17

on

g_ctl00_ctl04_tvUC_tv_Data

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g_ctl00_ctl04_tvUC_tv_Properties

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g_ctl00_ctl04_tvUC_tv_SelectedNode

g_ctl00_ctl04_tvUC_tv_ScrollData

0,0

g$ctl00$ctl02$ctl00$ctl00$txtSearch

aid

17

g_ctl00_ctl01_ctl00_Menu1_ContextData

g_ctl00_ctl00_nbAdminMenu_SelectedItem

p_nbiManageRoles

g_ctl00_ctl00_nbAdminMenu_ExpandedList

p_nbiSiteSettings,p_nbiGallerySettings,p_nbiMembership,p_nbiAlbums,p_nbi MediaObjects

g_ctl00_ctl00_nbAdminMenu_Data

g_ctl00_ctl00_nbAdminMenu_Properties

g_ctl00_gdRoles_EventList

RESIZE 0 100;RESIZE 1 552;FILTER ;

g_ctl00_gdRoles_Data

g$ctl00$hdnRoleName

Album Owner - fred6577 - fred6577's gallery (album 17)

__EVENTTARGET

__EVENTARGUMENT

__VIEWSTATE

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__EVENTVALIDATION

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__VIEWSTATEENCRYPTED

__ASYNCPOST

true

g$ctl00$ctl05$btnSave

Save changes

Cookies

ASP.NET_SessionId

f1adxy1kgzsghqtptwdtdfm3

.ASPXAUTH

45B7A5BD44CE189034A9529687F2E872D62BC3CDA4B446FF173B2A97B61B0DBE4B73F203 4D40DD4D2441575AA36BDF05BC72880CCF2D155F527225A1D0C20440F5BE6F5E61C7C28 621D971BFC3154BC6575853882F6EEEA6E48251DEA480B6912E2098D573A82EFDC30CD2 5F13A7B02631C7F364C272ED9338B0DFC9D21D2E7264061037ABFB115432D4DE7F839B3 723

Session Variables

ReferringUrl

http://rpicz.com/default.aspx?aid=17

HostUrl

http://rpicz.com

f1adxy1kgzsghqtptwdtdfm3_admin_Profile

GalleryServerPro.Business.UserProfile

Server Variables

ALL_HTTP

HTTP_CACHE_CONTROL:no-cache
HTTP_CONNECTION:keep-alive
HTTP_CONTENT_LENGTH:14914
HTTP_CONTENT_TYPE:application/x-www-form-urlencoded; charset=UTF-8
HTTP_ACCEPT:*/*
HTTP_ACCEPT_CHARSET:ISO-8859-1,utf-8;q=0.7,*;q=0.3
HTTP_ACCEPT_ENCODING:gzip,deflate,sdch
HTTP_ACCEPT_LANGUAGE:en-GB,en-US;q=0.8,en;q=0.6
HTTP_COOKIE:ASP.NET_SessionId=f1adxy1kgzsghqtptwdtdfm3; .ASPXAUTH=45B7A5BD44CE189034A9529687F2E872D62BC3CDA4B446FF173B2A97B61B0D BE4B73F2034D40DD4D2441575AA36BDF05BC72880CCF2D155F527225A1D0C20440F5BE6 F5E61C7C28621D971BFC3154BC6575853882F6EEEA6E48251DEA480B6912E2098D573A8 2EFDC30CD25F13A7B02631C7F364C272ED9338B0DFC9D21D2E7264061037ABFB115432D 4DE7F839B3723
HTTP_HOST:rpicz.com
HTTP_REFERER:http://rpicz.com/default.aspx?g=admin_manageroles&aid=17
HTTP_USER_AGENT:Mozilla/5.0 (Windows NT 5.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.100 Safari/534.30
HTTP_ORIGIN:http://rpicz.com
HTTP_X_REQUESTED_WITH:XMLHttpRequest
HTTP_X_MICROSOFTAJAX:Delta=true

ALL_RAW

Cache-Control: no-cache
Connection: keep-alive
Content-Length: 14914
Content-Type: application/x-www-form-urlencoded; charset=UTF-8
Accept: */*
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3
Accept-Encoding: gzip,deflate,sdch
Accept-Language: en-GB,en-US;q=0.8,en;q=0.6
Cookie: ASP.NET_SessionId=f1adxy1kgzsghqtptwdtdfm3; .ASPXAUTH=45B7A5BD44CE189034A9529687F2E872D62BC3CDA4B446FF173B2A97B61B0D BE4B73F2034D40DD4D2441575AA36BDF05BC72880CCF2D155F527225A1D0C20440F5BE6 F5E61C7C28621D971BFC3154BC6575853882F6EEEA6E48251DEA480B6912E2098D573A8 2EFDC30CD25F13A7B02631C7F364C272ED9338B0DFC9D21D2E7264061037ABFB115432D 4DE7F839B3723
Host: rpicz.com
Referer: http://rpicz.com/default..._manageroles&aid=17
User-Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.100 Safari/534.30
Origin: http://rpicz.com
X-Requested-With: XMLHttpRequest
X-MicrosoftAjax: Delta=true

APPL_MD_PATH

/LM/W3SVC/166/ROOT

APPL_PHYSICAL_PATH

C:\HostingSpaces\zopicz\rpicz.com\wwwroot\

AUTH_TYPE

Forms

AUTH_USER

admin

AUTH_PASSWORD

LOGON_USER

admin

REMOTE_USER

admin

CERT_COOKIE

CERT_FLAGS

CERT_ISSUER

CERT_KEYSIZE

CERT_SECRETKEYSIZE

CERT_SERIALNUMBER

CERT_SERVER_ISSUER

CERT_SERVER_SUBJECT

CERT_SUBJECT

CONTENT_LENGTH

14914

CONTENT_TYPE

application/x-www-form-urlencoded; charset=UTF-8

GATEWAY_INTERFACE

CGI/1.1

HTTPS

off

HTTPS_KEYSIZE

HTTPS_SECRETKEYSIZE

HTTPS_SERVER_ISSUER

HTTPS_SERVER_SUBJECT

INSTANCE_ID

166

INSTANCE_META_PATH

/LM/W3SVC/166

LOCAL_ADDR

50.61.238.127

PATH_INFO

/default.aspx

PATH_TRANSLATED

C:\HostingSpaces\zopicz\rpicz.com\wwwroot\default.aspx

QUERY_STRING

g=admin_manageroles&aid=17

REMOTE_ADDR

81.135.58.177

REMOTE_HOST

81.135.58.177

REMOTE_PORT

2045

REQUEST_METHOD

POST

SCRIPT_NAME

/default.aspx

SERVER_NAME

rpicz.com

SERVER_PORT

80

SERVER_PORT_SECURE

0

SERVER_PROTOCOL

HTTP/1.1

SERVER_SOFTWARE

Microsoft-IIS/7.0

URL

/default.aspx

HTTP_CACHE_CONTROL

no-cache

HTTP_CONNECTION

keep-alive

HTTP_CONTENT_LENGTH

14914

HTTP_CONTENT_TYPE

application/x-www-form-urlencoded; charset=UTF-8

HTTP_ACCEPT

*/*

HTTP_ACCEPT_CHARSET

ISO-8859-1,utf-8;q=0.7,*;q=0.3

HTTP_ACCEPT_ENCODING

gzip,deflate,sdch

HTTP_ACCEPT_LANGUAGE

en-GB,en-US;q=0.8,en;q=0.6

HTTP_COOKIE

ASP.NET_SessionId=f1adxy1kgzsghqtptwdtdfm3; .ASPXAUTH=45B7A5BD44CE189034A9529687F2E872D62BC3CDA4B446FF173B2A97B61B0D BE4B73F2034D40DD4D2441575AA36BDF05BC72880CCF2D155F527225A1D0C20440F5BE6 F5E61C7C28621D971BFC3154BC6575853882F6EEEA6E48251DEA480B6912E2098D573A8 2EFDC30CD25F13A7B02631C7F364C272ED9338B0DFC9D21D2E7264061037ABFB115432D 4DE7F839B3723

HTTP_HOST

rpicz.com

HTTP_REFERER

http://rpicz.com/default..._manageroles&aid=17

HTTP_USER_AGENT

Mozilla/5.0 (Windows NT 5.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.100 Safari/534.30

HTTP_ORIGIN

http://rpicz.com

HTTP_X_REQUESTED_WITH

XMLHttpRequest

HTTP_X_MICROSOFTAJAX

Delta=true
Roger Martin
#8 Posted : Sunday, 26 June 2011 9:14:16 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI

It looks like the error happened when you were saving changes to a role. What were those changes? Does the error consistently happen if you repeat the steps?
Roger Martin
Creator and Lead Developer of Gallery Server Pro
jeff
#6 Posted : Sunday, 26 June 2011 6:28:25 PM(UTC)
Rank: Member

Joined: 20/06/2011(UTC)
Posts: 9
Location: United Kingdom

Hi Roger,

Roger Martin;7411 wrote:
I would really, really love it if you can reliably reproduce the bug. It sounds like a problem I need to fix, but it might be tough if I can't repro it.


You will be pleased, I can't reproduce it! have tried, its much better when things are repeatable, helps with the solving. Will let you know if it happens again.

Roger Martin;7414 wrote:
It looks like the error happened when you were saving changes to a role. What were those changes? Does the error consistently happen if you repeat the steps?


I was making changes to user roles as I had by mistake checked an admin setting to a users (friends) album, unchecked box and saved settings, the 'communicating with server' box was displayed, this is when the error happened. I have attempted to repeat this by creating users and checking/unchecking but have been unable to repeat the error. All is now ok, will of course keep you informed.

Thank you, Jeff
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