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Kostya
#1 Posted : Wednesday, 4 August 2010 9:32:22 AM(UTC)
Rank: Member

Joined: 4/08/2010(UTC)
Posts: 6
Location: Canada
Hi, I've just installed Gallery Server Pro v2.3.3750 (server 2008, IIS7) and created a read only gallery using UNC path (\\server\share).

However, when I try to synchronize I get the following error, so synchronization doesn't seem to be happening.
Appreciate your help.



This error report was generated by Gallery Server Pro.

Error: Error in SynchronizeMediaObjectFiles().

Error Summary

Url
http://216.16.100.164/ga...allery.asmx/Synchronize

Timestamp
8/4/2010 6:11:49 PM

Exception Type
System.ArgumentException

Message
Error in SynchronizeMediaObjectFiles().

Source
GalleryServerPro.Business

Target Site
Void SynchronizeMediaObjectFiles(System.IO.DirectoryInfo, GalleryServerPro.Business.Interfaces.IAlbum)

Stack Trace
at GalleryServerPro.Business.SynchronizationManager.SynchronizeMediaObjectFiles(DirectoryInfo directory, IAlbum album)
at GalleryServerPro.Business.SynchronizationManager.Synchronize(String synchId, IAlbum album, String userName)
at Gsp.Gallery.Synchronize(Int32 albumId, String synchId, Boolean isRecursive, Boolean overwriteThumb, Boolean overwriteOpt, Boolean regenerateMetadata)

App Error ID
-2147483648

Gallery ID
1

HTTP User Agent
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8


Form Variables

<none>


Cookies

__utma
173836256.166352563.1279729484.1279729484.1279729484.1

__utmz
173836256.1279729484.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)

ASP.NET_SessionId
jca0sw4nqybbr3h2lac11xng

.ASPXAUTH
9FE6771FD35D18047F5539374CE423C8C451D9696577ED6B1B16D66FEBC3E5F519159973 173A2C04C87F1A9E7F5AC6AD7EF07206A1893DCF156A0C554BDF8CD78AD58BFBBB837E1 8EF10C189B0A697F6


Session Variables

1
1


Server Variables

ALL_HTTP
HTTP_CACHE_CONTROL:no-cache
HTTP_CONNECTION:keep-alive
HTTP_KEEP_ALIVE:115
HTTP_PRAGMA:no-cache
HTTP_CONTENT_LENGTH:152
HTTP_CONTENT_TYPE:application/json; charset=utf-8
HTTP_ACCEPT:text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q= 0.8
HTTP_ACCEPT_CHARSET:ISO-8859-1,utf-8;q=0.7,*;q=0.7
HTTP_ACCEPT_ENCODING:gzip,deflate
HTTP_ACCEPT_LANGUAGE:en-us,en;q=0.5
HTTP_COOKIE:__utma=173836256.166352563.1279729484.1279729484.1279729484. 1; __utmz=173836256.1279729484.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=( none); ASP.NET_SessionId=jca0sw4nqybbr3h2lac11xng; .ASPXAUTH=9FE6771FD35D18047F5539374CE423C8C451D9696577ED6B1B16D66FEBC3E5 F519159973173A2C04C87F1A9E7F5AC6AD7EF07206A1893DCF156A0C554BDF8CD78AD58 BFBBB837E18EF10C189B0A697F6
HTTP_HOST:216.16.100.164
HTTP_REFERER:http://216.16.100.164/galleryserverpro/default.aspx?g=task_ synchronize&aid=1
HTTP_USER_AGENT:Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8
HTTP_X_REQUESTED_WITH:XMLHttpRequest


ALL_RAW
Cache-Control: no-cache
Connection: keep-alive
Keep-Alive: 115
Pragma: no-cache
Content-Length: 152
Content-Type: application/json; charset=utf-8
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Accept-Encoding: gzip,deflate
Accept-Language: en-us,en;q=0.5
Cookie: __utma=173836256.166352563.1279729484.1279729484.1279729484.1; __utmz=173836256.1279729484.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=( none); ASP.NET_SessionId=jca0sw4nqybbr3h2lac11xng; .ASPXAUTH=9FE6771FD35D18047F5539374CE423C8C451D9696577ED6B1B16D66FEBC3E5 F519159973173A2C04C87F1A9E7F5AC6AD7EF07206A1893DCF156A0C554BDF8CD78AD58 BFBBB837E18EF10C189B0A697F6
Host: 216.16.100.164
Referer: http://216.16.100.164/ga...=task_synchronize&a id=1
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8
X-Requested-With: XMLHttpRequest


APPL_MD_PATH
/LM/W3SVC/1/ROOT/galleryserverpro

APPL_PHYSICAL_PATH
C:\inetpub\wwwroot\galleryserverpro\

AUTH_TYPE
Forms

AUTH_USER
admin

AUTH_PASSWORD


LOGON_USER
admin

REMOTE_USER
admin

CERT_COOKIE


CERT_FLAGS


CERT_ISSUER


CERT_KEYSIZE


CERT_SECRETKEYSIZE


CERT_SERIALNUMBER


CERT_SERVER_ISSUER


CERT_SERVER_SUBJECT


CERT_SUBJECT


CONTENT_LENGTH
152

CONTENT_TYPE
application/json; charset=utf-8

GATEWAY_INTERFACE
CGI/1.1

HTTPS
off

HTTPS_KEYSIZE


HTTPS_SECRETKEYSIZE


HTTPS_SERVER_ISSUER


HTTPS_SERVER_SUBJECT


INSTANCE_ID
1

INSTANCE_META_PATH
/LM/W3SVC/1

LOCAL_ADDR
216.16.100.164

PATH_INFO
/galleryserverpro/gs/services/Gallery.asmx/Synchronize

PATH_TRANSLATED
C:\inetpub\wwwroot\galleryserverpro\gs\services\Gallery.asmx

QUERY_STRING


REMOTE_ADDR
216.16.100.129

REMOTE_HOST
216.16.100.129

REMOTE_PORT
46558

REQUEST_METHOD
POST

SCRIPT_NAME
/galleryserverpro/gs/services/Gallery.asmx

SERVER_NAME
216.16.100.164

SERVER_PORT
80

SERVER_PORT_SECURE
0

SERVER_PROTOCOL
HTTP/1.1

SERVER_SOFTWARE
Microsoft-IIS/7.5

URL
/galleryserverpro/gs/services/Gallery.asmx

HTTP_CACHE_CONTROL
no-cache

HTTP_CONNECTION
keep-alive

HTTP_KEEP_ALIVE
115

HTTP_PRAGMA
no-cache

HTTP_CONTENT_LENGTH
152

HTTP_CONTENT_TYPE
application/json; charset=utf-8

HTTP_ACCEPT
text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8

HTTP_ACCEPT_CHARSET
ISO-8859-1,utf-8;q=0.7,*;q=0.7

HTTP_ACCEPT_ENCODING
gzip,deflate

HTTP_ACCEPT_LANGUAGE
en-us,en;q=0.5

HTTP_COOKIE
__utma=173836256.166352563.1279729484.1279729484.1279729484.1; __utmz=173836256.1279729484.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=( none); ASP.NET_SessionId=jca0sw4nqybbr3h2lac11xng; .ASPXAUTH=9FE6771FD35D18047F5539374CE423C8C451D9696577ED6B1B16D66FEBC3E5 F519159973173A2C04C87F1A9E7F5AC6AD7EF07206A1893DCF156A0C554BDF8CD78AD58 BFBBB837E18EF10C189B0A697F6

HTTP_HOST
216.16.100.164

HTTP_REFERER
http://216.16.100.164/ga...=task_synchronize&a id=1

HTTP_USER_AGENT
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

HTTP_X_REQUESTED_WITH
XMLHttpRequest
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Roger Martin
#2 Posted : Wednesday, 4 August 2010 12:39:55 PM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
That error could happen if one of the directory names stored in the database differs only by case from the actual directory name on disk. Have you changed the casing of any directories (for example, from Vacation to vacation)?

Inspect the DirectoryName column in the table gs_Album and make sure the names you see exactly match the ones on disk. Manually update the table if necessary, or you can delete all the records if you don't mind starting over (you'll have to delete related records in other tables as well).

The code that caused the error could have been written differently to be case insensitive and to provide more useful information in case of error. I will make that change immediately and it will be in the next release.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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Kostya
#3 Posted : Wednesday, 4 August 2010 11:48:26 PM(UTC)
Rank: Member

Joined: 4/08/2010(UTC)
Posts: 6
Location: Canada
Hi, Roger.

Thank you for fast response. gs_Album contains only 2 records - for the sample album:

AlbumId FKGalleryId AlbumParentId Title DirectoryName Summary
1 1 0 All albums Welcome to Gallery Server Pro!
2 1 1 Samples Samples Welcome to Gallery Server Pro!


So it doesn't look like it has even started to synch.
May be I should have removed this album before changing the path? Now it says it can't find the picture:

Error: Could not find a part of the path '\\Wat-fs1\shared\Yearbook Pictures\Samples\RogerMartinFamily.jpeg'
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Roger Martin
#4 Posted : Thursday, 5 August 2010 1:09:58 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
Delete the records in gs_MediaObject to get rid of the 2nd error - There is probably only a single one consisting of the sample image I include with GSP. You can also delete the Samples album in the gs_Album table. Restart the web site to force a cache refresh from the database.

Let's back up a bit and do a test. Change the media object path back to the default "gs\mediaobjects". Then add some files to this directory and try the synch. Does that work? If it does, then try to point to a share on your PC and see if you can synch to that. Eventually, work your way back up to your original share.

We need to figure out what exactly is causing your issue, and these steps should give us some clues.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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Kostya
#5 Posted : Thursday, 5 August 2010 1:17:19 AM(UTC)
Rank: Member

Joined: 4/08/2010(UTC)
Posts: 6
Location: Canada
Roger, sorry for your time.

A typo in the path. Seems to be working now.
Have no idea how that could happen... :-)
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Roger Martin
#6 Posted : Thursday, 5 August 2010 1:40:47 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,300
Location: Fort Atkinson, WI
Glad you got it, although I am still bothered by the error message you got. I tweaked the code to hopefully prevent this in the future, or at least provide a little more info.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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WWW
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