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logu_karthe
#1 Posted : Sunday, 28 June 2009 11:13:06 PM(UTC)
Rank: Member

Joined: 17/06/2009(UTC)
Posts: 5
we have a site which uses gallery server as user control. the site is already up and running. we tried to move it to another server. after we moved it the paging is not working in the thumbnail view screen. it is throwing javascrpit error "cbthumbnailview undefined". there is no code change or even media file change. site from old server is working fine. we need to fix thisimmediately. Please help us.
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Roger Martin
#2 Posted : Monday, 29 June 2009 1:56:54 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,150
Location: Fort Atkinson, WI
A common cause of javascript errors is web.config not being correctly configured. Review the web.config files of the two sites and carefully look at the handlers and modules sections. If you don't see anything there, review the other sections as well.

Another troubleshooting tip is to install a stand-alone installation of GSP on your site. If it works, then your broken site is missing something. Compare the two installations to find out what.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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logu_karthe
#3 Posted : Monday, 29 June 2009 10:06:36 PM(UTC)
Rank: Member

Joined: 17/06/2009(UTC)
Posts: 5
On point of consideration is, old server is running in server 2003(32 bit) and iis 6.0 and the new server is running in server 2008 (64 bit) and iis 7.0. I guess there is problem with ajax in new server.
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Roger Martin
#4 Posted : Monday, 29 June 2009 11:58:24 PM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,150
Location: Fort Atkinson, WI
IIS 7 uses a new section in web.config named system.webServer and it ignores the httpHandlers and httpModules sections. There may be an issue with that...
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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logu_karthe
#5 Posted : Thursday, 2 July 2009 1:53:48 AM(UTC)
Rank: Member

Joined: 17/06/2009(UTC)
Posts: 5
I tried to configure in a fresh server to replicate the ajax issue. I managed to do so. but the server configuration is server 2003 iis 6. when I install .net 3.0 and vcredist_x86.exe. it fixed the issue. (There might be something else I did which might have fixed the ajax controls, these are the main changes I did).

but I am still unable to find a solution for windows web server 2008 & iis 7. None of the ajax controls working even after I did above mentioned. Am I missing something else. Sometimes it is throwing null exception also (Object reference not set to an instance of an object.) in Void DisplayThumbnails(GalleryServerPro.Business.Interfaces.IGalleryObjectCollection, Boolean)
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Roger Martin
#6 Posted : Thursday, 2 July 2009 2:06:10 AM(UTC)
Roger Martin

Rank: Administration

Joined: 3/08/2007(UTC)
Posts: 3,150
Location: Fort Atkinson, WI
Did you try installing a stand-alone version of GSP in IIS 7? Can you run other ASP.NET applications on that server (perhaps you have not enabled/installed all .NET requirements)? Make sure you have .NET 3.5 installed.
Roger Martin
Creator and Lead Developer of Gallery Server Pro
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logu_karthe
#7 Posted : Thursday, 2 July 2009 2:16:45 AM(UTC)
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Joined: 17/06/2009(UTC)
Posts: 5
I tried stand alone version of gsp also but same error. may be I should check again with some other ajax applications. framework 3.5 also installed. the GSP version is 2.3.3440.
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logu_karthe
#8 Posted : Thursday, 2 July 2009 7:01:35 PM(UTC)
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Joined: 17/06/2009(UTC)
Posts: 5
I finally made it work. when I reinstalled framework ajax started working....
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frankiben123
#9 Posted : Sunday, 5 July 2009 6:22:55 PM(UTC)
Rank: Newbie

Joined: 5/07/2009(UTC)
Posts: 1
wow....nice post.....
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